Yes, if you're local to Rochdale, you are more than welcome to visit us and try our range of instruments. To book a trial, please use our Contact Us page.

Yes, all instruments are fully serviced by RBIR prior to being listed online to ensure you can purchase your second-hand instrument with confidence.

Please check the individual instrument listing to see whether a case or mouthpiece is included. Most instruments will include a case and some are complete with a mouthpiece. If the instrument doesn't include a mouthpiece, please check out our Mouthpieces or get in touch for more advice.

Certainly, insurance is included in all of our shipping options. Unfortunately, we are unable to take any responsibility for damages that occur during transit and therefore, we recommend that you take our suitable insurance for your purchase. For more information, please visit our Shipping, Insurance & Returns page.

Unfortunately, we cannot accept any returns. Every item is fully tested and quality checked prior to shipping and sent as advertised. For more information on returns, read more here Shipping, Insurance & Returns.

We are based in Rochdale in the North West of England, just off junction 21 of the M62.

To enquire about international shipping, please get in touch via our Contact Us page.

Of course, we'd be happy to advise on our range of beginner instruments to find a affordable option for your first instrument. If you'd like to speak directly to our team, use our live chat or head to our Contact Us page.